The legal bits...
TERMS AND CONDITIONS
When ordering a personalised item from Bomber County Clothing, you enter into the following agreement :
Payment will be made in full with your order, including P&P costs, via Paypal.
We reserve the right to change, or use alternative brands, in order to maintain the best quality and price for our customers.
Standard UK delivery
Please allow up to 14 days for delivery. As your garment is being created just for you, we take the time to make sure it is right.
Faster delivery is available, please add £4 per item, to receive your order within 7 days. Day 1 is order day if ordered before 11am.
We are not able to deliver to PO BOX addresses.
Our goal is 100% customer satisfaction. As we provide personalised goods, we can only accept a return that will be replaced with the same or similar garment to the same value. We do not offer monetary refunds. As each garment is embroidered/printed to order, we cannot accept returns where a garment is no longer required. If the garment is not the right size, we will replace it with the correct size, however, return postage to us, and to re-send, will be charged to the customer. The returned garment must be in a wearable
re-saleable condition, with no odours from deodorant, perfume or cigarettes. If the garment is not returned in the same condition it was sent, no replacement will be forthcoming.
We will only offer a full replacement, including postage costs, if we have made a mistake on the design, or the garment is faulty or damaged. This does not include damage caused in transit. Replacement will take up to 14 days.
Please be aware “The Distance Selling Regulations Act of 2000” does not apply to “personalised goods or goods made to a consumer’s specification”. Before placing your order, please be careful to check the product size information. As we supply garments from different manufacturers, there is no standard size. For example, a “Medium” produced by Fruit of the Loom may differ to a “Medium” by Gildan. Every garment listed has accurate sizing information above the “Buy” button, ensuring you can be sure you are ordering the correct size. All personalised items from Bomber County Clothing are made to order.